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International Services
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International services are subject to the DHL - Terms and Conditions of Carriage, and the liability terms incorporated therein. Please read these carefully before you avail of our services.
Click on Country Information for country-specific documentation requirements.
Blue Dart offers DHL Express Worldwide ( DOC ), DHL Express Worldwide ( NON DOC ), Express Easy Box 8 and Express Easy Box 6, a one-stop shipping process for reliable, time-definite, door to door delivery of international documents and packages. The service offers access to 220 countries and territories worldwide and the extensive, quality network of Blue Dart and DHL.
The special benefits of the International Services are:
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A Convenient Solution for your Urgent, International Documents & Shipments
Documents and packages will be picked-up from your location, cleared through customs and delivered to your consignee. Contact Blue Dart to organize a pick-up, and click on Location Finder for locations serviced by International Services,or Contact Blue Dart for details.
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Customs Clearance Expertise
Specialists conversant with customs formalities in India as well as in 228 countries world-wide, and pre-clearance for shipments in transit available for most destinations, ensure efficient delivery. Click on Customs for details on customs paperwork requirements.
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Real-time Tracking
Through the net at www.bluedart.com, for information on your shipments at all stages of transportation. You may also Contact Blue Dart for details.
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A Cost-effective Option
The door-to-door service eliminates the need to retain a clearing agent and arrange transportation at destination for delivery to the Consignee.
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Packaging
DHL has innovated a wide range of unique packaging to protect and secure your documents and shipments, and enhance the brand value of your products.
DHL offers :
- DHL Express Worldwide ( DOC ) :
DHL Express Worldwide ( DOC ) is the fastest, trustworthy and most secure way to deliver non-dutiable shipments such as banking and legal documents, reports, proposals, tenders, etc. You can rely on this international service.
Contact Blue Dart for details or
Click on Country Information for country-specific documentation requirements.
Features :
- Priority financial industry services.
- State of the art information systems.
- Specialised fast handling facilities.
- 90% of international banks' first choice.
- Door to door one company control.
- World class packaging.
Benefits :
- The best possible service to your company.
- The leading edge for financial services.
- Track status online door to door.
- Highest level of control and security.
- One point of contact and accountability.
- Peace of mind.
- DHL Express Worldwide ( NON DOC ) :
DHL Express Worldwide ( NON DOC ) is the fastest most secure way to deliver a dutiable international shipment. For commercial shipments like electrical goods and components, garments, manufactured items & non-commerial shipments.
Features :
- Door to door service.
- Simple documentation.
- Packaging range.
- Fastest for international expresss packages.
- State of the art information systems.
- Global customs clearance leader.
- Global market leader for international express packages.
Benefits :
- Fastest transit time.
- Greater security and control.
- Simplified and convenient process.
- No hunting for packaging.
- Detailed online tracking.
- One company control.
- Single Invoice.
- Door to door peace of mind.
- The Express Easy Box 8 & Express Easy Box 6 :
Express Easy Box 8 and Express Easy Box 6 are the original market innovations for value priced, flat fee international express. All the benefits of the Worldwide Package Express plus. They offer low flat fees for shipments up to 10kg and 25kg and convenient uniquely designed packaging to all destinations worldwide.
Features :
- Unique easy to assemble boxes.
- Step by step customs declarations.
- Full DHL express door to door service.
- Low flat fee for each kilo over flat fee limit.
- Strong packaging and simple documentation.
Benefits :
- Maximum convenience.
- Low price.
- Exporting documentation made easy.
- Fastest transit time.
- Door to door service.
- Track status online door to door.
- No hunting for packaging or paperwork.
- The DHL Import Express Worldwide :
The ultimate in flexibility and control
Available from more than 214 countries, DHL Import Express Worldwide offers you total control of your collections worldwide through a single partner with proven customs expertise.
Features & Benefits:
- Choose the time of delivery and rely on the largest international express network
- A single account number gives you global reach and simplifies budgeting and cost control.
- More in-house customs expertise than anyone else in the industry means one contact for all your export and import needs.
- Up-front pricing for door-to-door delivery means no hidden costs or surprises.
- One invoice in your home currency helps avoid currency fluctuation and makes it easier to allocate costs to a customer or department.
- Rely on total visibility of your shipments - no matter where they originate or arrive.
- Total shipment visibility with access to tracking and delivery details from virtually anywhere - via the Internet, WAP, SMS or phone.
Shipping Tips :
- Open an DHL Import Express Worldwide account in an instant by contacting Blue Dart.
- Authorise your customers to use your DHL Import Express Worldwide account by simply sending a standard Routing Order.
- Our parent Company, DHL Customer Service, in the origin country, can assist the sender with all shipping and packaging queries.
- Questions about customs regulations or paperwork? Just contact Blue Dart.
- The Road Express - Trade Lane to Bangladesh :
Total Reliability on the Road
Road Express is our highly reliable road delivery service. With vast on-ground expertise and infrastructure in the SAARC nations, we assure safe, on-time delivery of your shipments.
From full track and trace capabilities to one door-to-door price, our Road Express gives and your customers a distinct competitive edge.
Reliable security measures to ensure peace of mind
- Full track and trace capabilities so you can keep an eye on your shipments at all times.
- Coverage under DHL & Blue Dart standard terms and conditions means we take responsibility for your shipments by providing liability from pick-up to delivery.
- High quality, air-ride suspension trucks and other safety features help protect your cargo against damage and have them delivered safely.
- Access to our Customer Service Help lines.
Simple solutions to enjoy cost savings and time efficiency
- Door-to-door pricing means you only deal with one single rate, which will include all components that are normally charged separately by air, sea or LTL (Less than truckload) freight service providers.
- Consolidated invoices on a weekly basis means you will be able to track costs more efficiently in comparison to per shipment invoice practiced by traditional LTL providers.
- Shipments delivered smoothly, in less time
- A scheduled road service means faster transit times and your shipment will arrive sooner compared to LTL providers and sea freighters.
- DHL & Blue Dart's unrivalled experience in the region and knowledge of local custom procedures helps ensure that your shipment reaches its destination on time, every time.
- Express Pallet :
The DHL Express Pallet is a convenient, flexible yet economical way to send goods internationally. It's a special wood-free palletized packaging, which can be 'built' to accommodate shipment as small as 50kg or as large as 100kg plus.
DHL Express Pallet gives you additional benefits like:
- Strong and durable packaging for total safety .
- Weather-resistant material to prevent water damage .
- Packaging range.
- Fastest for international expresss packages.
- Shrink-wrapped for better protection.
- Pallet supports the weight of the shipment and provides easier handling.
- Stay in control of your shipment anytime, anywhere with our tracking facility.
Heavy is really easy:
DHL Express Pallet offers easy transportation for freight as heavy as 50kg, 75kg or even 100kg.
DHL Express Pallet is one box... foldable in 3 ways. With perforated sides, the Express Pallet box can easily be downsized to suit the volume of your shipment, so one box fits all! The sizes can be kept up or folded down to provide for freight weighing 100kg, 75kg or 50kg.
Express Pallet Dimensions
| Length |
Breadth |
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Height |
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50 kg |
75 kg |
100 kg |
| 808 mm |
808 mm |
444 mm |
614 mm |
784 mm |
Strong & durable packaging means total protection.
The Express Pallet is constructed from strong heavyweight reinforced cardboard, designed to support the weight of your shipment. Also, the weather-resistant material safeguards your shipment against water damage. To protect your goods while in transit, your shipment is strapped and fully shrink-wrapped. The pallet supports the weight of the shipment and provides easier handling by forklift.
The service is offered to over 220 countries worldwide, door-to-door.
We will pick up your shipment and express deliver it door-to-door to over 120,000 destinations worldwide at a low flat fee.
Plan your shipment strategy ahead... the economical way!
You don't have to pay a heavy price for moving heavy goods -- Express Pallet flat rates are comparable to rates you would normally pay your freight forwarder.
The Express Pallet has an all-inclusive fixed pricing structure so you'll know exactly what you'll be charged for freight even before the freight leaves your site. DHL's all-inclusive door-to-door price covers the Express Pallet packaging, pick-up, documentation, carriage, customs clearance and delivery to your recipient's doorstep. The only costs excluded are destination government charges, duties & taxes.
Express Pallet Requirements
1. You must use the DHL Express Pallet for your shipment in order to enjoy the Express Pallet flat rates.
2. Complete the customised air waybill enclosed with each box. Please note that each Express Pallet sent must be accompanied by its own air waybill and paperwork (unlike normal WPX where one air waybill for multiple shipments is allowed).
3. The maximum weight limit for DHL Express Pallet is 100kg. You should divide your shipment into several boxes should it exceed the weight limit.
4. DHL Express Pallet is available for India outbound freight only. It is not available for Transport Collect shipments or Import Express or inbound shipments.
5. The empty pallet weighs 11.4kg. This, along with the weight of your items, will be the total weight of the shipment. As with other shipments, the greater of the actual weight or volumetric weight will be chargeable.
6. If you require your Express Pallet shipment to be picked up please call for pick-up 3-4 hrs. prior to your preferred pickup time. Customers who currently have regular scheduled pick-up arrangements must call in for Express Pallet pick-ups as well. Customers who call in after 1500hrs will have their shipments picked up the next day between 1300hrs & 1500hrs (excluding Sundays & Public Holidays).
7. Please ensure that all documentation is completed to avoid unnecessary shipment delays.
- DHL Economy Select :
The simple solution to truly international shipping.
More reliable service for all your shipments - from one company. With day-definite precision for door-to-door shipments (over 10 kg), it's more convenient than standard freight forwarding services and takes only 2-3 days longer than our express services.
And with these features you know your shipment is in safe hands :
- Reliability and convenience from pickup to delivery.
- Better cost management and no hidden transport costs with door-to-door pricing.
- Simplify administration and paperwork.
- If your shipment requires customs clearance, you can relax knowing that DHL Express has more in-house customs experience than any other company - we'll
take care of every detail. .
- Full end-to-end checkpoint visibility.
- Covered by DHL Express standard liability.
- Express Easy Student :
Express Easy Student is an exclusive air express service designed to deliver student applications to universities abroad in the most reliable, fast and secure way.
We understand just how important your university application is to your success in enrolling into the university of your choice. Therefore, DHL now offers you Express Easy Student - an exclusive air express service designed to deliver student applications to universities abroad in the most reliable, fast and secure way. With Express Easy Student, you gain of DHL's premium express services at a discount of more than 50% with special service features. You also enjoy unique student-specific benefits and value of rewards. So, the more you ship, the more you gain.
Value Added Features:
- Free home Pick-up .
- Multiple shipment tracking options.
- DHL - International Student Identity Card (ISIC).
- Customer Service Helpline .
- Rewards for sending applications abroad.
Note :
- Please note that cash and valuables should not be enclosed in any of your shipments.
- Chargeable weights are rounded-off to the next higher 500 gms.
- Remote Area Fee of Rs.17per kg with a minimum of Rs. 850 will be charged extra for all remote area locations.
- Fuel Surcharge will be charged extra, as applicable.
- Service Tax will be charged extra, as applicable.
- For all shipments requiring formal clearances, an additional flat charge of Rs. 1,200/- per air waybill would apply.
- Any other levies, taxes or duties enforced by the government would be charged extra, if and as applicable.
- If you require any assistance, call your nearest Blue Dart office for the exact shipping cost.
- Express Easy Student service is only available at Blue Dart & DHL serviced locations and not through any other channels.
DHL Packaging :
- Flyers - Can fit in documents, pamphlets, magazines, annual reports and brochures.
- Small Express Flyer - 305 x 400 mm. Recommended max. weight 5 kgs.
- Large Express Flyer - 405 x 435 mm. Recommended max. weight 8 kgs.
- Express Box
- Express Box 3 - 315 x 220 x 50 mm. Recommended max. weight 5 kgs.
- Express Box 5 - 355 x 360 x 110 mm. Recommended max. weight 5.5 kgs.
- Express Box 7 - 365 x 235 x 305 mm. Recommended max. weight 20 kgs.
- Express Box 8 - 415 x 315 x 285 mm. Recommended max. weight 25 kgs.
- Express Box 9 - 455 x 300 x 385 mm. Recommended max. weight 35 kgs.
- Can hold up to 12 bottles of wine, garments, a large machine and electronic parts.
For any further assistance with your International documents and shipments, Contact Blue Dart.
For information on Fuel Surcharge Click Here
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