These tools may be efficiently integrated with your systems to provide you with a convenient and cost-effective solution to your shipping requirements.
Blue Dart has been the only Indian Air Express Company that has invested extensively in Technology infrastructure to create differentiated delivery capabilities, quality services and customised solutions for the customer.
Some of the technology-based business offerings are as follows:
Track on-line the status update of your shipments sent over the last 90 days. You may track by a range of dates, origin, destination, delivered or undelivered shipments or service used, on-line. You may generate a series of reports, at a pre-determined frequency, and sort the results on-line.
For on-line queries and reports: on providing the input of range of pickup dates, origin, destination and services used, you can check any of the following, on-line:
- Waybill details and status of all shipments sent during a given period
- Details of all delivered shipments
- Status of all undelivered shipments
- Details of all RTO (Return to Origin) shipments
- Details of all Re-directed shipments
You may download the tracking and status data. This tool will benefit most medium to large businesses in managing their tracking processes and integrating them with their back-end systems. This tool is available only to registered customers of Blue Dart. If you are a regular customer of Blue Dart, Click Here to register for this service. If you are a new user, Click Here to get in touch with us.
ShopTrackTM is an API (Applications Program Interface) designed specifically to support and enhance the services provided by a portal or any e-business. Research indicated that, while e-tailers provided an entire gamut of product services and information, e-shoppers invariably had to leave the website or use manual means to track their purchases. The result - less eyeball time on their pages. Portals that sought to resolve this dilemma were faced with the unattractive alternative of database maintenance and call centres.
ShopTrackTM provides an effortless, customised solution. Customers no longer have to leave the Portal site to track their purchases. They just need to enter the order-number of their purchase and the shipping and delivery details are displayed on the same page. The Portal can decide how to display the data elements and may even store them in their database. ShopTrackTM is another time and cost-saving tool created to arm Blue Dart's customers with a competitive edge.
PackTrackTM is an API (Applications Program Interface) designed for any client involved in logistics, distribution and inventory control. It has been designed to streamline and integrate shipping processes. PackTrackTM can be integrated into the client's systems and enables him to keep track of the entire distribution status of all his customers. It is simple, easy-to-use and can be easily integrated with any windows-based application or any Java compliant machine. Queries are fetched immediately from Blue Dart's database, providing a seamless service for the client and his customers, and bringing the entire chain within his domain. The client may store this data in his database, providing him with an effective CRM tool.
These e-business tools, the first of their kind in the country, bring increased efficiencies to most B2C, B2B and C2C transactions.
Both ShopTrackTM and PackTrackTM provide the following :
- On-line, real-time status details of the waybill number
- On-line, real-time status details of all the waybills linked to an order number
- Results in either XML, TEXT or HTML formats
- Supports JSP & ASP
To integrate ShopTrackTM and PackTrackTM you will need:
- Windows 95, 98, NT, SCO Unix, Solaris, Linux or any other operating system supporting Java 2 and above
- Access to the internet
- A valid Blue Dart Account Number (if you do not have a Blue Dart Account Number, you can register for one)
- Developers familiar with developing applications and web sites
MobileDartTM - WAP works on any mobile phone or device which supports Wireless Application Protocol.
Using MobileDartTM - WAP, the customer can check the current status of his shipments on-line by entering the waybill number. In the case of an undelivered shipment, he can choose to receive delivery details by email or SMS. The customer can also access the Location Finder which provides details about all locations service by Blue Dart, based on a pin code. Information about all the Service product offerings as well as the company is also available on the WAP site (wap.bluedart.com). This enables the customer to make a shipping decision on the run.
MobileDartTM - SMS works on any mobile phone or device which supports sending SMS (Short Messaging Service).
This service provides two tracking features - current status of shipments forwarded, and automated intimation on delivery of the shipment.
T - For current status: Type T< space >waybill number and send an SMS to 56767(eg; T 123456789) to receive the current status of the shipment on your mobile phone.
I - For status on delivery: Type I< space >waybill number and send an SMS to 56767(eg; I 123456789) to receive delivery status once the shipment is delivered.
ShipDartTM is a Blue Dart proprietary solution especially created for the convenience of regular customers. ShipDartTM enables user control over the entire shipping and tracking processes. ShipDartTM needs to be installed at the customers premises in order to interface with their own system for the pre-shipping and post-tracking activities, thereby playing a major role in bridging the existing gap in any package movement. A set of Master Files which controls the ShipDartTM system has to be downloaded from the site.
ImageDartTM will enable users of Blue Dart's Apex (Air Package Express) and Surfaceline services to download Proof Of Delivery (POD) and Delivery Challans (DC) online, from the Blue Dart website. The image has complete delivery details including the consignee's signature and comments and will be made available on Blue Dart's website 48 hours after delivery of the shipment. With ImageDartTM, Blue Dart customers will now be able to realise their collections from their own customers much faster, saving them interest costs and making their billing and recovery cycle, and supply chain more efficient.
If you are interested in any of the above tools, Click here.